Resume
Experience
Sep 2022 - April 2023
UX RESEARCH MANAGER
Mumbai, India
I led consumer insight data analysis for platform migration, guiding digital design decisions. Through user research, I ensured a smooth transition and addressed user preferences. My adeptness at deciphering complex data fuelled the platform's evolution, ensuring long-term user satisfaction and success.
Sep 2020 - July 2022
SENIOR DESIGN RESEARCHER
Chennai, India
I spearheaded initiatives for user experience enhancement and product innovation. Notably, I revamped 'Pools' sub-platform, resulting in a 5% increase in debt raised within two weeks. Additionally, I contributed to sub-module launches in CredAvenue, optimising user experience alignment.
Dec 2019 - Sep 2020
UX RESEARCHER
Bengaluru, India
I prioritized understanding and improving experiences for diverse users. Research on MVP products led to a 20% increase in creator retention, highlighting the impact of user-centric design on engagement.
Jan 2019 - Oct 2019
UX RESEARCHER
Bengaluru, India
I collaborated with international clients like Spotify, Google, and Facebook, facilitating decision-making through user research insights. Responsibilities included developing screeners, project execution, and presenting findings, enhancing digital products.
Education
2023 - 2024
MBA - Business Analytics
Aberdeen, United Kingdom
Currently, I am pursuing an MBA to complement my UX expertise, gaining advanced skills in data analytics and strategic decision-making. Experienced in aligning user-centric design with business objectives, I drive innovation and deliver impactful solutions.
2016 - 2018
M.Des (Master in Design) - Design Space
Kerala, India
Equipped with essential design principles, user psychology insights, and design thinking methodologies, I create intuitive and impactful user experiences as a UX researcher. My emphasis on user-centered design and hands-on projects provided a solid foundation, enabling me to understand user needs and identify pain points effectively.
2011 - 2015
B.Tech - Mechanical Engineering
Rajasthan, India
Provided me with a deep understanding of engineering concepts and practical experience. Through exploring various engineering projects, I developed a keen interest in product and automobile design. This interest motivated me to delve deeper into design research, where I could combine my engineering background with my passion for innovative design solutions.
Professional skillset
Data-driven Decision Making
Business Strategy Alignment
Agile Methodologies
AI and Machine Learning Integration
Strategic Planning and Innovation
Cross-functional Collaboration
Languages
English (proficient)
Hindi (native)